Refunds & Warranties Guide
At abuggy.com, we believe in providing our customers with quality products and excellent customer service. We understand that sometimes things can go wrong, and we want to make sure that you are satisfied with your purchase. This guide explains our Refund & Warranties policy in accordance with The Indian Consumer Law.
To be eligible for a refund, return or replacement, you must inform us of the issue within 7 days of the delivery date. The item must be in its original condition with all original packaging and tags. You must also provide proof of purchase, such as an invoice or receipt.
The refund will be issued in 2-3 working days via the original payment method, and any associated shipping costs will not be refunded.
Please note that some products, such as personal care products, cannot be returned if they have been opened due to hygiene reasons.
All products sold on abuggy.com come with a brands warranty, which varies depending on the product and brand. This warranty is in addition to any rights you may have under The Indian Consumer Law. The warranty period starts from the date of purchase, and the product will be repaired or replaced if it has a manufacturing defect.
If you believe that your product has a manufacturing defect, please contact us immediately. You will need to provide proof of purchase, a detailed description of the issue, and photos or videos if possible. Our team will assess the product and, if necessary, arrange for it to be repaired or replaced.
Please note that the warranty does not cover damage caused by misuse, neglect, or accidental damage. Any associated shipping costs will be at your expense.
If you have any questions or concerns about our Refund & Warranties policy, please do not hesitate to contact us. Our friendly customer service team is available to assist you with any queries you may have.
In summary, at abuggy.com, we take pride in offering quality products and excellent customer service. We hope this Refunds & Warranties guide provides you with the information you need to shop with confidence.
These Refunds & Warranties Guide are effective as of May 4, 2023.